1. Definition:
1.1 GHPL means and refers to the Company Viz Go Holidays Pvt. Ltd., a Private Limited Company, incorporated under the provisions of the Companies Act, 1956. Which term, whenever applicable, shall include its successors-in-interest and assigns.
1.2 "MEMBER" means any person/s, Company, firm, or Proprietary concern in whose name the Certificate of Membership is issued by GHPL.
1.3 "MEMBERSHIP PERIOD" means a period of 5/10/15/25 years for Members starting from the date mentioned in the Membership Certificate. The Membership Period shall on expiry 5/10/15/25 years Members (Utilization in 5/10/15/25 years) or on availing of entire entitled number of holidays, whichever earlier. Our membership is competitively priced, starting at an affordable ₹1.5 lakh, offering unparalleled value for our esteemed members..
1.4 "YEAR" means 365 days starting from the date of Certificate of Membership.
1.5 "DAY" means the duration of stay available to the Member, starting from check-in time and ending with check-out time.
1.6 The check-in and check-out time may vary from hotel to hotel. "NIGHT" means the night per calendar date in the context of the definition of "Days" above.
1.7 "WEEKEND" means and includes Friday and the following Saturday of a given week.
1.8 "MEMBERSHIP FEE" means the fees payable by the Member for the acquisition of Membership.
1.9 "DOWN PAYMENT" means the minimum upfront payment made by the Member towards the Membership Price as fixed by GHPL from time to time and as mentioned in the membership form.
1.10 "RULES" or "MEMBERSHIP RULES" means the Membership Admission Rules and the Membership Usage Rules.
These terms form a legally binding agreement between Users ("Member(s), the applicant(s), you, your, customer(s)") and Go Holidays Private Limited and/or its subsidiaries and affiliates ("GHPL, we, us, our"). These terms shall govern the use of the website, mobile application, and call centers (collectively referred to as "GHPL Platform"), which enable the user to connect with us about the services offered through the GHPL Platform ("Services"). Please read these terms carefully before accessing, using, obtaining, or availing of any Services by GHPL.
2. Membership Admission Rules to GHPL:
2.1 An Applicant is admitted as a member of GHPL upon the realization of the Down Payment to GHPL. GHPL may, at the request of the Applicant, agree to receive the balance Membership Price in installments under GHPL’s plan or any other finance scheme approved by GHPL. In the case of installment payment, the applicant shall deliver Post-Dated Cheques/Automated Clearing House/Standing Instructions/Credit card authorization cards. The Applicant further binds himself irrevocably to pay the installment amounts and undertake to ensure due and prompt payment under the installment scheme. Non-payment of the installment/s shall amount to a breach of Membership Rules.
3. Entitlements of GHPL:
3.1 The Membership Usage Period shall commence as under:
Full payment Member - Immediately after one month from the end of the month of admission as a member.
Member opting for;
- Member opting for 6 EMI plan- Down payment and 2 EMI Realization.
- Member opting for 12 EMI plan- Down payment and 3 EMI Realization.
- Member opting for 24 EMI plan- Down payment and 6 EMI Realization.
- Member opting for 36 EMI plan- Down payment and 9 EMI Realization.
4. Utilization of Entitlement:
4.1 GHPL renders services exclusively based on the conditions stated herein. GHPL is primarily responsible for providing a comfortable room stay and ensuring the acceptability of the services as promised to its members.
4.2 GHPL markets the room stays, providing its customers with the room booking voucher that entitles them to avail of hotel stay service in rooms provided by our affiliated partners as per terms agreed with GHPL. All the alliances with hotels are purely contractual and are subject to termination by the end of such contracts. In case customers are unable to select the properties from our website, they can call our customer support desk, and our team will help them find suitable accommodation.
5. Scheme of Holidays:
5.1 A Member is entitled to enjoy a minimum of 1 day (1 Night and 2 Days) and a Maximum of 7 days (6 Nights & 7 Days) purchased during one holiday in a year.
6. Process of Availing Holidays:
6.1 A Member can avail of a holiday by giving a request for reservation a form(s) as prescribed by GHPL by such other methods as prescribed by GHPL from time to time.
6.2 All holiday reservations shall be done on a first-come-first-serve basis and are consequently subject to eligibility and availability. Requests for reservation can be done 3 months (depending on the prevailing reservation rules) before the commencement of the holiday.
6.3 Upon confirmation of availability of the holiday period requested by the member, GHPL shall issue a confirmation specifying the reservation details including check-in and check-out time to the member for enjoyment of the holiday. The member shall abide by the terms and conditions mentioned in the confirmation voucher.
8. No Warranty
8.1 The Services are provided by GHPL on an "as is" basis without warranty of any kind, express, implied, statutory or otherwise.
Non-Refundable Membership:
All membership fees paid to GHPL are non-refundable, regardless of circumstances.
Cancellation Terms:
Membership cancellations will not result in a refund.
Cancellations will only terminate future billing.
Access to membership benefits will cease immediately upon cancellation.
No Exceptions:
No refunds or partial refunds will be issued under any circumstances, including but not limited to:
* Change of mind
* Non-usage
* Dissatisfaction
* Medical reasons
* Financial constraints
* Death or disability
At Go Holidays Pvt Ltd, we are committed to protecting the privacy and security of our members' personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you join our holidays membership program.
1. What Personal Data Do We Collect?
We collect personal data from you when you sign up for our holidays membership program, including:
- Contact information (name, email address, phone number, and physical address)
- Payment information (credit/debit card details or bank account information)
- Travel preferences and history
- Communication history with our customer support team
2. How Do We Use Your Personal Data?
We use your personal data to:
- Process your membership application and manage your account
- Provide you with personalized travel recommendations and offers
- Facilitate bookings and payments for holiday packages
- Communicate with you about your membership, travel plans, and any issues that may arise
- Improve our services and overall member experience
3. How Do We Protect Your Personal Data?
We take the security of your personal data seriously and have implemented various measures to protect it, including:
- Encryption of sensitive data, such as payment information
- Secure servers and data centers
- Access controls and authentication protocols
- Regular security audits and testing
4. Who Do We Share Your Personal Data With?
We may share your personal data with:
- Our affiliates and partners who provide travel services and support
- Third-party service providers who assist with payment processing, customer support, and data analytics
- Law enforcement agencies or regulatory authorities, if required by law
5. Your Rights and Choices
As a member, you have the right to:
- Access and correct your personal data
- Opt-out of receiving marketing communications
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data collection and handling practices. We will notify you of any significant changes and provide you with a revised version of the policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal data, please contact us at:
Name: Go Holidays Pvt Ltd
Address: 401/402, Vimal Apartment, S.V. Road, opp. Patel Petrol Pump, Goregaon west, Mumbai- 400062
Phone: 7900022200
Email: booking@goholidays.info
By joining our holidays membership program, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Thank you for your trust in Go Holidays Pvt Ltd.